On Sunday , Facebook vice prexy of integrity Guy Rosen toot the societal media company ’s own horn for moderating toxic content , write ina blog postthat the prevalence of hatred spoken communication on the platform has fallen by nearly half since July 2020 . The spot appear to be in response to a series ofdamning Wall Street Journal reportsand testimony fromwhistleblower Frances Haugenoutlining the ways the societal media company is knowingly poisoning society .
“ Data pulled from leak text file is being used to create a tale that the technology we habituate to fight hatred speech is poor and that we deliberately misrepresent our progression , ” Rosen said . “ This is not true . ”
“ We do n’t require to see hate on our platform , nor do our users or advertisers , and we are crystalline about our study to remove it , ” he continued . “ What these documents demonstrate is that our integrity employment is a multi - year journey . While we will never be perfect , our squad continually solve to develop our systems , identify issuing and build solution . ”
Photo: Carl Court (Getty Images)
He argue that it was “ wrong ” to try Facebook ’s success in tackling hatred speech based alone on depicted object remotion , and the turn down visibility of this content is a more meaning system of measurement . For its home metrics , Facebook track the preponderance of hatred speech across its platform , which has deteriorate by nearly 50 % over the past three quarters to 0.05 % of content viewed , or about five vista out of every 10,000 , according to Rosen .
That ’s because when it descend to off content , the society often errs on the side of forethought , he explicate . If Facebook suspects a piece of subject — whether that be a individual post , a page , or an entire group — violates its regulations but is “ not confident enough ” that it warrant remotion , the content may still stay on the platform , but Facebook ’s home systems will quietly limit the post ’s hit or drop it from testimonial for substance abuser .
“ Prevalence tells us what violating content citizenry see because we missed it , ” Rosen said . “ It ’s how we most objectively evaluate our progress , as it provides the most utter picture . ”
Sunday see to it also the sack of the Journal’slatest Facebook exposé . In it , Facebook employees told the outlet they were refer the company is n’t open of reliably screen for violative capacity . Two years ago , Facebook cut the amount of fourth dimension its teams of human reviewer had to concenter on hate - actor’s line complaints from substance abuser and reduced the overall routine of charge , shifting or else to AI enforcement of the political program ’s regulations , agree to the Journal . This served to inflate the apparent succeeder of Facebook ’s moderation tech in its public statistics , the employees claimed .
According to a previousJournal report , an internal research team found in March that Facebook ’s automated systems were removing postal service that generated between 3 - 5 % of the view of hatred speech on the platform . These same organisation flagged and removed an estimated 0.6 % of all subject matter that violated Facebook ’s policies against violence and incitement .
In her testimonial beforea Senate subcommitteeearlier this month , Haugen echoed these stats . She said Facebook ’s algorithmic systems can only catch “ a very tiny minority ” of queasy fabric , which is still worry even if , as Rosen claims , only a fraction of users ever come across this subject . Haugen previously work as Facebook ’s lead production managing director for civic misinformation and after joined the fellowship ’s threat intelligence team . As part of her whistleblowing efforts , she ’s provided a trove of national documents to the Journal disclose the inner workings of Facebook and how its own national enquiry proved how toxic its products are for users .
Facebook has vehementlydisputed these report , with the company ’s frailty President of the United States of global affairs , Nick Clegg , calling them “ deliberate mischaracterizations ” that apply cherry - pluck quotes from leaked material to create “ a deliberately lop - sided view of the wider fact . ”
FacebookFrances HaugenFreedom of speechHate speechOperating systemsSocial mediasoftware
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